Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Repeated disconnection
hardwired-video-doorbell
connectivity
troubleshooting
Our doorbell disconnects itself far too often making it an ineffective security device. It still rings the chime (hardwired) but stops recording and the process to reconnect is too difficult and time consuming to be practical. We have made no changes. What are we doing wrong here?
325 •
0 •
0 •
02-05-2023 22:59:31
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user44109. Frequent disconnects from wifi are typically signal strength related. Check the Device Health screen for your Doorbell in the Ring app and review the [RSSI](https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength) number. This is a measurement of how strong the signal to your Doorbell is. If the RSSI is high, this indicates a weak or unstable signal.
0
03-05-2023 20:19:13
•