Removing Plastic Cover from Video Doorbell

What is the size of the star screw in the bottom of the colored Ring Video Doorbell cover? I need to remove it to reset the doorbell after it lost connection to the Wi-Fi.

Hey @SCG. The screw that is at the bottom is the special security screw that we designed to help prevent anyone from taking this. Therefore, you need a Ring made security screw driver to remove this screw, so you may need to buy an order of the spare parts for the Ring Pro here, if you cannot find this screw driver. :slight_smile: