Removing Devices from the app

Products Security Cams
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1

I have 3 cameras that are no longer being used but I can not remove them from my list of devices. I get an error when I try through the dashboard per the instructions.

2

Hi @DonOmite. What type of phone are you using, and what version of the Ring app is installed? These are the steps for removing a device:

  1. Open the Ring app
  2. Tap the three lines (≡) on the top left corner of your Dashboard.
  3. Tap Devices.
  4. Select the device you want to release from your ownership.
  5. Tap Device Settings.
  6. Tap General Settings.
  7. Select Remove this Device.

I hope this helps.

3

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