On the ring alarm I’d like the ability to remove all devices but not remove the users. Oh have pet sitters stay at my house and when they aren’t sitting anymore I want to remove the user from all devices but no delete their account. When they come next time I want to reenable the devices without sending a new account. Can you please add this as a feature enhancement.
Hi @user36336. You are able to remove access for the Alarm System and other Ring devices from the Shared User without having to delete the user. To do so, follow these steps:
- Open the Ring app
- Choose the menu button (three lines in the upper left corner).
- Select Settings
- Tap on Shared Access
- Select the Shared Users name
- Toggle off access to Alarm and any other Ring devices they have access to.
This is not available for Alarm Guest Users.
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