Ring Video Doorbell

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Regular snap-shots are missing just before a 'Live View'!
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Once 'Live View' is entered, it seems that about 10minutes of 'snap-shot capture' just before and just after is removed from the timeline.This is really bad, because if you hear a noise and go into 'live view' you will lose 10 minutes of snap-shot capture leading up to it. This is especially bad when using the Pro Elite which takes images every 30 seconds.Please can you investigate and fix this?Thanks

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18-08-2021 08:38:55

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