Register a base station from a user account

How do I register the base station to my account when it was existing when I bought the house?

Hi @TomRectenwald! The best first step will be to download the Ring app, create your account, and attempt a new setup in the Ring app. The app will bring you through the necessary steps to complete a setup… If you are unable to complete setup do to the previous owner still being registered on the device, please follow our Change of Ownership process.

If you are still having trouble with registration after attempting the above, our support team is happy to assist further! :slight_smile: