I sent back ring floodlight security camera for a refund, and the items have been received on 12/30/2020. But I have not received my refund yet? how long until refund is processed and received ?
Hi @dhermos3. For this concern, it would be best to follow up with our support team on your open support ticket. With this being a neighbor to neighbor support forum, and not a direct line to support, we do not have access to any account information. Our support team will be able to provide you with accurate information on your return.
Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. I hope this helps!