Ring Security Cameras
Red tint on security camera
I moved my ring security camera today and when I plugged it back in, a reddish tint appeared on the feed. I was careful not to drop or bang the camera and has no damage. I find it odd that this has happened and only on a portion of the screen. Any ideas? Thanks in advance
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06-04-2020 05:41:34
Responses (24)
- T
I had the red tint issue on my indoor cam. Tapping did not help, neither did cycling power. However, I initiated setup and after that completed successfully, video was back to normal.
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04-06-2022 12:52:34
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- C
Hi neighbors! If your Ring Doorbell or Camera is showing a tint or hue on Live View or videos, please try the following troubleshooting steps: - Power cycle your Ring device by disconnecting it from power for about 1 minute and then reconnecting it to power. If your device has a battery, make sure to remove the battery as part of this power cycle. - Reboot your Doorbell or Camera in the Ring app by following the steps [here](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). The reboot will take a few moments. - Reset your Ring device by holding down the setup button for at least 20 seconds. After the reset is done, set your device back up in the Ring app using the steps under Set Up a Device. If neither of these troubleshooting steps work to resolve the tint or hue, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can look into this further. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
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06-06-2022 04:20:10
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- G
I have the same problem that everyone on this threads is having. I tried everything that I have read here and on www. Finally, I decided to call Ring Support team. They replaced my flood light cam. This is what I called Great Service
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20-06-2022 10:50:31
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- U
Sounds like the filter that switches from day view to night is hanging up inside. If it's like a game/ trail cam is is a small lens that flips over at dusk to give the infrared view. That's why tapping sometimes corrects the issue. My flood light cam is doing it now.
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02-08-2022 11:30:31
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MacMan1
My wired Spotlight Cam's entire image suddenly had red tint. Tapping on the right moved the tint about 70% like the image in the message above but no further. Power offs and resets did nothing.
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03-06-2022 08:22:55
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