Hello, I let the dog out last night and noticed the floodlight didn’t come on as usual. When I looked at the camera there were red lights on the front of it. I checked on my app and the camera was still working, I could see myself moving (just in the dark!) I switched it off and on again and then it was fine, but I’m would like to know what the issue is? Has anyone else experienced this?
Hi @SaraK. Have you noticed this happening in any other instance or is this the only time? It’s hard to say what may have caused it if it’s a one-off instance, but I’m glad to hear it’s working fine again since then. I’d suggest keeping an eye on it and following up here or with our support team directly if this happens again.