Recordings not showing up in event history timeline

After a search through the community, it seems like I’m an anomaly. I only ever very my recordings through the event history timeline.

Today (Feb 10, 2021), after about 9am, none of my recordings are showing up in my timeline. They are showing in the event history, as a list, but I hate that mode as I would like to watch my recordings and snapshots all together consecutively.

Both mine and my husband’s phones are no longer showing our recordings in the timeline. We have both turned on and off the feature, as well as restarted our phones and checked both the apps and our phones were up to date.

Is there a reason for this? I have read in other posts to uninstall and then reinstall the app, but I’m worried by doing that I have to completely re setup the camera, which I don’t want to have to do (it’s cold here in Canada right now and the camera is placed up high).

Is this my only option for a fix!?

6 posts were merged into an existing topic: UPDATE-6: Missing motion alerts in timeline on Ring App