Make sure advanced motion detection is off. Sorry I thought you had doorbell not security cam.

Hi @ricks03. Motion Verification is on by default and can not be toggled off when using Advanced Motion Detection. Thank you for bringing that Help Center article to my attention. I will reach out to my team to have that looked into and updated. As for Motion Frequency, that option is only available for battery-powered Cameras and Doorbells. If your Camera is not recording at your set Video Recording Length with the person or object still in your Cameras Motion Zone, you can try the following steps: * Verify that your [Cameras RSSI is at an acceptable number](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). * Increase your [Motion Sensitivity](https://support.ring.com/hc/en-us/articles/210243483). * [Reboot the Camera using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). * Reboot your router by unplugging it and plugging it back in. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.