Recording?

I’m new to my ring and there was an accident in front of my camera. That I personally want to have. Our dog was run over by a careless driver and killed. Right after the incident shows up on hourly snap shot but it did not record event. Due to being through glass I believe. But is there any way to see and record the event? It would be very helpful if I can get the accident footage.

Hi @user78953. I am sorry to hear about your dog. Unfortunately, if there is no recording, there is no event to view.

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