Recording lenght setting doesn’t work

Now we can change the recording lenght up to 120 seconds. Unfortunately whatever setting I choose it only records 15 seconds (so even less than the old 30 seconds)…

Anybody any ideas? Thanks for you help!

Hi @Marco3. I’d be happy to take a look at this for you. Can you please share a screenshot of the recording length that you have selected in the Ring App alongside a video example of the recording only being 15 seconds? The video should be saved in your Event History in the Ring App, so you can choose to share it via email and copy the link that is generated.