Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Reconnecting Ring Pro from a remote location
My Ring Pro doorbell appears to be offline. I am away from my home for the next week and would like to reconnect my doorbell if possible. I have verified my home network is functioning and it appears the power supply, at last check, was satisfactory. Is there a way to reconnect the doorbell from a remote location?
2029 •
0 •
8 •
18-08-2020 13:59:37
Responses (2)
- M
Has this issue been fixed in the last 7 months? Not being able to reconnect remotely renders this device totally useless. The whole point of having the Ring is for security when I’m traveling.
•3
25-03-2021 14:26:04
•
CTotally useless! I am away from home for two more months and now this system is useless. Even my cheapo cameras are still online as is my thermostat. I absolutely LOVED these cameras and service but this is a deal breaker.To think that all it takes is a slight break in power and they are unable to reconnect without a total new setup? That is NOT SECURITY.
•3
22-01-2022 12:18:55
AI completely agree. This is very disappointing. I rent my home six months out of the year and my ring has been off-line for a few weeks now because I cannot remotely reconnect it and I do not see a solution for a friend with privileges to my ring to reconnect, as I can invite a member to my ring and they could then re-enable the Wi-Fi that would be extremely useful.
•0
07-02-2023 20:08:38
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @Winniesdad31. There is not a way to remotely reconnect your Ring Pro to wifi. When you are home, try using the steps outlined in the Help Center article [here](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) to get your Ring Pro back online.
1
24-08-2020 17:09:57
•