Responses (2)

T
Tom_Ring
Hi @Winniesdad31. There is not a way to remotely reconnect your Ring Pro to wifi. When you are home, try using the steps outlined in the Help Center article [here](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) to get your Ring Pro back online.
1
•
24-08-2020 17:09:57
•
Reply
M

MrsGeorgia

Has this issue been fixed in the last 7 months? Not being able to reconnect remotely renders this device totally useless. The whole point of having the Ring is for security when I’m traveling.

3

•

25-03-2021 14:26:04

•

Reply

C

cmcdar

Totally useless! I am away from home for two more months and now this system is useless. Even my cheapo cameras are still online as is my thermostat. I absolutely LOVED these cameras and service but this is a deal breaker.To think that all it takes is a slight break in power and they are unable to reconnect without a total new setup? That is NOT SECURITY.

3

•

22-01-2022 12:18:55

A

AmberW

I completely agree. This is very disappointing. I rent my home six months out of the year and my ring has been off-line for a few weeks now because I cannot remotely reconnect it and I do not see a solution for a friend with privileges to my ring to reconnect, as I can invite a member to my ring and they could then re-enable the Wi-Fi that would be extremely useful.

0

•

07-02-2023 20:08:38