Recharging Ring Doorbell

HI, I am trying to facilitate my first REcharge for this device.

Whilst, the video on the help pages for a Gen 2 device resemble the doorbell, the video asks me to complete actions that my device physically will not allow. (Like lifting the face plate).

How do I get the battery out of the device?

Do I need to get the battery out? I have the unit unattached and can plug in the usb, just dont see any lights (doing it this way).

Appreciate any advise, and method to confirm WHICH model of the doorbell I have.

Sorry problem potentially solved.
The doorbell battery is 60% full (who knew without the app) AND
the device is a ‘2020 Release’ version.

I will follow up on the main site for further instructions

ciao