Hi I have a Ring Wire Free Video Doorbell the reception is slow to connect and some times breaks up how can i improve my reception
Hey @CMus, happy to provide some guidance here! What you’re describing is typically caused by the signal strength that your Ring is receiving. What is the RSSI from the Device Health screen in the Ring App? Are you receiving a specific message when trying to access the Live View, or does it take a while to connect? If you’re finding that the Live View is not activating often, I’d recommend checking out this Community post on some tips to help isolate and resolve the cause.