Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
W
Receiving notifications but video won't load
wifi
connectivity
troubleshooting
wireless-security-cameras
I'm receiving notifications on my phone but when I click on it the video will not load. And when I try to go into Live view the video will not load. I've tried resetting my router and resetting my Ring and it will work for a few hours but then eventually the same problem keeps happening.
882 •
0 •
0 •
11-07-2022 19:45:34
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @whoisdannyb. For Live View concerns, I'd recommend reviewing our Community Post [here](https://community.ring.com/t/ring-live-view-not-working-or-connecting-ring-troubleshooting-tips/249). You'll find a list of troubleshooting tips and tricks to help you narrow down what may be impacting the Live View on your Ring device. You'll also want to review your Ring device's [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) to ensure it's receiving a strong and stable connection.
0
12-07-2022 17:07:46
•