Received notification my plan was cancelled

I just got a notification my plan was cancelled but I don’t know why. I didn’t cancel it. I am on holiday. I don’t know who requested it?

Hi @JessB. The Ring Community is a public forum and we do not have access to your personal information; therefore, we cannot determine why this happened. You can manage your Ring Protect Plan subscription on If you are unable to find the information you need on, please follow up with our support team. You can also get in touch by sending a private message @Ring on Facebook or Twitter.

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