Receive notification of movement from ring doorbell but nothing there and play back has 5 to 6 of blackout
Hi @3a8455cda995160bf5f491d1886c3c. Would you mind sharing a video example of this motion detection playback showing a black screen for a short duration of time? When attaching this video, you will need first gather the share link of the video. You can do this by going into the Event History in your Ring App and choosing to share it via email. From there, copy the link that is generated and paste the link in the body of your post. In addition, you can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply.