Re: wifi connection

I have had my battery stick up cam for around 9 months now and believe its the latest edition, its been fine throughout this period until now and will no longer accept my wifi…!?

Ive tried going back to square one and setting up numerous times but its telling me my password has changed.

It hasn’t and i have no issue with any other devices in my home, whats happened…!?!

Hi @chillibam78 - we’re here to help! Have you recently tried rebooting the router or tried setting it up on a hotspot? I suggest also bringing the camera closer to the router and try setting it up. Sometimes, if the connection isn’t that great it can cause set up failures. Let me know if any of these tips helped!

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