No longer have access to old email. Set up a new account with new email and I can’t access camera or buy protection plan because RING says it’s not my camera
Hi @AJBamm. Ownership of a Ring device directly correlates to the email that was used to set it up. If you no longer have access to this email, reach out to our support team so they can correct this for you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.