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U
Rapid Ring on iOS Weak Connection
android
ios

I am noticing a lot of connectivity issues on the Rapid Ring app only on iOS. I have it running on multiple different Apple devices and all have the same issue (iphone X, iphone 7 and iPad Air). All on the latest firmware and running the latest app versions too.I **do not ** have this issue on an android phone so this is only on ios devices.The issue is that when you view a live stream on the rapid ring app (whether in response to an alert or whether its self initiated) I constantly get weak signal messages and very choppy video. Often with a big green sections on the screen.The actuall recording is never impacted and you can go back and view the recording afterwards and it is flawless, so this is just an issue with playing the live video on the RR app.I have seen a few other posts about this so I know im not the only one. Is anyone from Ring doing anything about this?

1989

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1

06-07-2020 14:12:38

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