I have been using the Quick Replies feature. When a message is left by a guest at the door, the recording cuts off at 30 seconds. In the recording, it detects the person as they approach the door. After 20 seconds, it plays the quick reply message. When the guest starts to leave a message, it cuts off. Basically, I’m getting the original 30 seconds that I get if quick replies is not enabled. Is there a setting or another place to access the guests response?
From my understanding, a quick response should allow for up to a 60 second response and the recording should be available in my timeline, but I don’t get the full reply in my timeline.