Purchased this wired cam but disspointed

Box is misleading about the internal siren. What good is a manual operation if motion is detected? Its for out doors. Why would this siren not go off when motion is detected?


Also found out that even if you set to “people”, and create a specific zone, the stupid light still comes on if motion is detected anywherem eveb outside the zone.

I expected a much better product, instead, very dissapointed.

Hi @OK2. The siren does not automatically go off, as it must be manually activated within the Ring App. As we value our neighbors’ feedback, we’ve created a Feature Request board. Feel free to add this and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!

As for the People Only Mode, some neighbors have found more success with turning this feature off rather than having it on. If you find that you’re receiving too many alerts, you may want to try toggling it off and seeing how the motion detection works for you then. If this concern continues to persist, please give our support team a call at one of the numbers available here. They can take a deeper look at your device and help you fine-tune the settings. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.