Purchased Non-Functional Floodlight Cam

I have just finished setting up 4 floodlight cameras around my house. One of the four appears to be defective. I tried switching it out with two of the other flood light cameras to see if it was an issue with the junction box, and that's not the case. No matter where I put it it doesn't power on. The other 3 work fine. I tried using the support chats to get a hold of someone, but those are automated and don't help much. If I can get in contact with someone at ring, I have all the details about this specific unit and we can see what's going on.Is there a warranty or swapout program I can take advantage of? Otherwise I may be out $250.