Protect Plus Plan (Yearly Renewal Question)

Hello, so February of this year I subscribed to the Protect Plus Yearly Plan ($100). Many months ago I had removed my credit card from my account and now my plan says "You chose to stop this plan at the end of its billing cycle, on Feb 23, 2022.

I recently re-added my credit card into the payment method section and assumed that my plan would auto renew on that date. but it still gives me the message about stopping the plan on Feb 23, 2022 with no other option in the Plan section of my account to renew or change plan. (it now says Protect Plus 1st Gen).

How do I get my plan to auto renew? I don’t want it to lapse. Anyone help me?

Thanks.

As long as we have a valid credit card on file, you will be automatically renewed at the end of your subscription period. If your card on file is not valid, you will receive email notifications from us alerting you that your card needs to be updated.

The best next step will be checking your plan status by signing in at Ring.com. There you can confirm plan status and frequency (monthly/ annually) of payments. I hope this helps! :slight_smile: