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Professional monitoring with Ring Alarm
device-settings
Hello everyone, I have applied for professional monitoring with ringing alarm, but because I have to move in time, I want to interrupt the current application process. Although I changed to self-monitoring on the IOS APP, I still keep receiving emails. Tell me that the application process is still going on, how should I stop the application process? Please help me, thank you very much.
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01-09-2021 14:34:48
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Tom_Ring
Hi @yht1997. If you are in Self Monitoring, you can safely move the Ring Alarm system to your new location. Once you are moved in and have a working wifi, you can [change your Address in the Ring app](https://support.ring.com/hc/en-us/articles/115000817263-Updating-or-Correcting-Your-Address-in-the-Ring-App) and switch back to Professional Monitoring. If you need assistance with this, don't hesitate to reach out to our Ring Alarm support team.Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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03-09-2021 00:11:33
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