I have a problem with a Stick Up Cam Elite.
First a bit of background info incase it’s useful.
I have 5 Stick Up Cam Elites and 4 Inside Cams all working perfectly except this one.
It sits around 6 Meters from the Router and is not the furthest one away.
Device Reports say there aren’t any problems.
I have given it a Static IP whilst I have been trying things to fix it but it didn’t improve things.
The Camera was originally run on POE (with a network connection) but it lost the connection and when I thought a solution may be to run it on wifi it worked for a couple of months. It then dropped out of the app and so I reset it and it worked for around three months. I’ve now re-run setup several times swapping between wifi and POE (with a network connection), reseting and finally hard reseting and each time it came back and worked for a while and so i presumed it was location or interference or any other number of things Ring and Communitiy posts say could be the problem.
It recently dropped out of the app again whilst running on POE (with a network connection) and this time the Blue LED lights up when it detects motion, The IR lights up at night but it wont show up in the app.
Restarting the router and everything else doesn’t make a difference.
Powering the camera off and on doesn’t make a difference.
Moving the camera to various locations doesnt make a difference.
Ive run out of ideas and then decided to try a hard reset it didn’t work either and all it seems to do is restart the camera (which then still doesn’t connect, but the blue LED comes on if it detects motion)