Ring Security Cameras

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Problem With Setting Motion Zone
motion-settings

Hi,I have two Stick Up cameras, both are being used as outdoor, both are plugged in, all settings should be the same with one another.On one camera I am able to set the motion zone over the whole area the camera can see. However on another camera, I can only set the motion zone on the lower two-thirds of what the camera sees. How do I fix this or what could be the issue? It looks like the screen of the problematic camera is moved upwards off the screen so I can't move the zone nodes beyond that. However, the other camera the screen sits fine.

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20-03-2021 08:24:32

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