Problem with Power Ring Doorbell Pro

Hi friends,

I´m with a problem since i´ve installed the RDoorbell pro.

It´seems to work but always with POOR power, and everyday it goes down like one hour and reconnect again.

Wifi is good.

I´ve measure the power that cames to the Pro and appear 29VAC.

I cannot find the problem and I don´t know what to do.

Can you help me???

Thanks a lot

BTW the last reported voltage is always 0mv!!!


please help me folks…

And it return again…last healh check now…signal RSS-51…transformer voltagem 0Mv!!!

Check on the bell 29VAC!!

I don´t know what to do…

Hey @pbs. Could you please check out our Ring Help Center Article here for more steps on what to do when troubleshooting insufficient power concerns? Please note that we are a neighbor to neighbor support forum, so if you are needing immediate assistance, please give our support team a call here.