Previous owner no longer has phone to unregister device. Is there a way for me to still set up the device as a new owner

I was able to reset my device but the previous owner is not able to unregister the device on his phone because no longer has the phone. Is there a way for me to override and still set up the device?

You’ll have to work with Ring Support as they are the only ones that can help you with that.
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Thank you for your response. Guess I better get to calling :grinning: