Previous owner no longer has phone to unregister device. Is there a way for me to still set up the device as a new owner

I was able to reset my device but the previous owner is not able to unregister the device on his phone because no longer has the phone. Is there a way for me to override and still set up the device?

You’ll have to work with Ring Support as they are the only ones that can help you with that.
Contact Us – Ring Help


Thank you for your response. Guess I better get to calling :grinning: