Preowned ring doorbell

I just moved into my new house. The previous owners left their ring doorbell in place. They did not leave the box. I do not have a way to contact them and i dont have the special little screwdriver to get it off the wall. I called customer support and the lady just kept telling me to serch the house or contact the previous owner. Is there anything i can do? Can Ring look anything up by address?

You can get a screwdriver by ordering one of the spare parts kits that is for your camera ( Accessories | Ring).
Then follow these steps or work with Support. Device Registered to Someone Else Message During Setup – Ring Help

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