Ring Security Cameras

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M
Pre-roll banner in the way
app-settings
troubleshooting

I need to know if I can move the preroll video banner or if there is a work around. It blocks my mailbox, and since we’ve had mail thefts, that is exactly the part of the video I need to see. There is a tree just prior to the mailbox, so I can’t catch the action sooner by widening the perimeters.

163

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19-07-2023 06:01:18

Responses (1)

  • J

    Hi @mcrisman. Share a screenshot of the pre-roll video banner you are referring to. This will help me look into your concern. Thank you.

    0

    20-07-2023 05:26:33

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