Power to Screws - but not PWB pads

I have a good, solid 24VAC running to the screws on the mounting bracket.The pads on the PWB show Zero. An ohmmeter check shows NO continuity between either screw and ANY pad.I can see traces from the left screw to the pads that form J5; likewise the right screw to pad J3. But again, there is no continuity and hence no power. That's why my Video Doorbell keeps running out of battery.Did I miss something during installation, or is this a defective PWB?