‎Possible to see who rang our doorbell yesterday, if you just bought a subscription today?

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M

Mads123

Possible to see who rang our doorbell yesterday, if you just bought a subscription today?

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event-history-timeline

ring-protect-plans

Hello! someone rang our doorbell late last night. We don't know who it is. We bought a subscription now Protect Basis, we had it for free yesterday. Somehow possible to go back in time to see who it was?

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09-11-2023 07:54:39

Responses (2)

C

Caitlyn_Ring

Hi @Mads123. Subscribing to the Ring Protect plan does not retroactively provide videos from previous events, as those videos do not exist. Moving forward, you will be able to view the videos for motion and ding events in the Event History, as long as you remain subscribed to the Ring Protect plan.

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10-11-2023 07:58:04

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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10-12-2023 07:58:05

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