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Popup notification shows snooze?

HiI have 2x Ring2 doorbell, 1x Ring Popup Cam, 1x Floodlight Cam plus extenders.Everything has worked fine until I disabled the Disarm, Home, Away Mode. I have since added it back but the issue remains.When a sensor is activated a popup shows on my mobile, in the past I could click the popup to go to view the item that caused the sensor to be activated. Now the popup shows but has the word 'Snooze' on it, I don't want to snooze I want to be able to open the activated item and view when it was activated. When I click the popup it gives me the snooze time options.I have checked the devices but cannot see why this is happening.Device-1 Ring2 front door bellSnooze is offRing/Record motion & Motion Notication are All OnDevice-2 Ring2 back door bell Snooze is offRing/Record motion & Motion Notication are All OnDevice-3 Ring Stick up Cam - Sun LoungeSnooze is offRing/Record motion & Motion Notication are All OnDevice-4 Ring Floodlight Cam - Rear GardenSnooze is offRing/Record motion & Motion Notication are All OnHelp please, it is frustrating not to be able to click the popup and view the device that was activated.Thanks in advancePaul

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28-05-2020 13:10:51

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