Pop and flash during recording

My newish Ring Doorbell flashed once accompanied by a loud pop during two recent night time recordings. I’ve not been able to recreate it. Any ideas? Thanks

Hi @JudyInTexas. Thanks for sharing a video example of what you’re experiencing with your Doorbell. I can’t speculate what it may specifically be since everyone’s home environment is different, but I’d recommend keeping an eye out for anything else out of the ordinary in recordings from your Doorbell. If you continue to experience this concern in multiple recordings, please give our support team a call at one of the numbers available here so they can take a look at this with you. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.