I have a ring 2 doorbell. Quality is consistently poor, regardless of WiFi strength (excellent).
I had a cheap Chinese doorbell camera before this - didn’t even cost as much as $20 including shipping… - and the quality was perfect, min 720p day or night. With this Ring2, I doubt I get as high as 280 during the day and 144 at night…
Hey @Pluribus. You can check out our Help Center Article here for more information on how to fix this poor video quality. If you still find no relief with this article, I recommend contacting our support team for some further help on this concern. For support, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.