Ring Security Cameras
Poor Night Vision Stick up Cam
I have just bought a stick up cam battery . The daytime view is fine but at night time the footage is very poor and would never identify an offender even quite close to the camera the image is blurred,.
I have checked the WiFi signal on the ring app next to the camera and download speed is 70 mbps up load is 18 mbps. I bought the camera mainly for night use as this is when most crime is committed, at the moment it’s pretty much useless and I will be returning it if the image can’t be improved
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12-02-2021 07:22:29
Responses (3)
I need help and can’t find out how to post, so I’ll try replying to this post: Just bought 2 battery stick up cams. One in front and one on garage. The garage view at night is almost black…you can barely see anything unless I put a light on. The front gives me perfect night vision with no light.
Before placing the camera on garage I had it on the front and got perfect night views. It was only when I moved it to garage that I get very poor view. Any help?
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19-12-2023 09:51:51
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Hi @user71931. Can you share a screenshot of how this looks? In your Device Settings, you can choose if your device is facing a window. If you select this, your IR lights will not activate and you’ll be unable to effectively use your night vision.
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21-12-2023 04:01:10
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Caitlyn_Ring
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15-02-2021 04:49:13
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