Ring Video Doorbell

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Poor image in b&w, reflection
troubleshooting
hardwired-battery-video-doorbell

Video door bell night image 2nd gen. Day pictures excellent however night time I get a shadow over the lens on the left preventing visual images. Tried shields etc, no joy. Can anyone help ![20220919_220754|690x388](upload://jcL051Y1V4uj1PF0pixoCNEhPkG.jpeg)

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20-09-2022 19:57:35

Responses (1)

  • T

    Hi @user23914. The only way to mitigate this would be to reposition your Doorbell or place some sort of non-IR reflecting material on the wall to the left to dampen the glow.

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    21-09-2022 20:43:39

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