Poor design

The bottom corners where the screws screw in to have broken off

Hi @Peter5. I’d take a look at our warranty information here to see if you qualify for a replacement device. If you do, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.