Ring Video Doorbell
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Tom_Ring
Hi @Peter5. I'd take a look at our warranty information [here](https://shop.ring.com/pages/warranty) to see if you qualify for a replacement device. If you do, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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21-08-2020 22:17:00
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