My video doorbell sent me a notification that is not online anymore due to a low battery to me. This is a very poor design. This doorbell is hooked up to a 24 V power source it should never fail. Ring doorbell designed the system to fail if the battery dies
This is a very poor design, and she never be considered a home security system
Hi @wwarden57. I’d be happy to try and help, but I will need some more details regarding the concern. Which model of Ring Doorbell do you have? The model name can be found on the original packaging, on the back of the device itself, or on the Device Health page in the Ring app. How is your Doorbell installed? Is it wired into an existing doorbell circuit or is it wired directly to a transformer?