Poor conversation sound stick up cam

Talking through stick up cam is muffled and breaks up ok cannot hear

Hi @Darcybodhi. Are you able to share an example of what the audio sounds like on your Stick Up Cam? When attaching this video, you will need first gather the share link of the video. You can do this by going into the Event History in your Ring App and choosing to share it via email. From there, copy the link that is generated and paste the link in the body of your post. In addition, you can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply. This will give me a better idea of what you’re experiencing on your end. :slight_smile:

@Caitlyn_Ring When will you support people realize it’s not us end users? The 2 way audio DOES NOT WORK. It’s in your software/servers/firmware. Address the issue and stop with these canned responses!