Poor and inconsistent wifi performance doorbell 3+ <-> chime pro

I have a chime pro in a direct line of sight through a frosted (not metaled or tinted just frosted glass) window about 15 ft to a doorbell 3+. Yet the wifi between the two varies from -65 to -39. It Iwas -40, I swapped out a low battery for a fresh one and it went to -65, then a pulled that new battery and put it back to restart the device and it goes to -53. So it’s not that good at its best and it’s inconsistent. This has nothing to do with my home wifi as its entirely a ring to ring network with only 2 devices in line of sight.

What is the radiated power distribution (i.e antenna configuration for both devices?). Is it omni directional or is there an optimal orientation?

Hi @jg167. Ideally, the Chime Pro should be approximately halfway between the router and the Doorbell itself to provide the best performance of extending the wifi connection. Additionally, if you are on a 5.0Ghz network, I’d suggest trying to use a 2.4Ghz network as this will be more reliable at a farther distance. If these suggestions don’t help, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.