Today on my app for my stick up camera plug in, changed to solar and it’s saying I need a new battery pack any ideas ?
Hi @user42306. What is the model name of your Stick Up Cam? You can find this on the Device Health screen in the Ring app. There are a few different models of the Stick Up Cam, so it’s helpful to know which one we’re working with. I’d also recommend performing a quick reboot in the Ring app using the reboot option on the Device Health page.