Ring Security Cameras
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Please Help me figure this out
https://ring.com/share/79f3cb31-79a2-464b-a30f-9fa02df6165fThis has been going on for over a week in my unaccompanied residence . When I shut the infrared you don’t see the light. It sets off the motion sensor on the camera but not the RING Alarm motion sensor. Thanks in advance.
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04-08-2021 02:35:45
Responses (7)
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Please see the video above just figured out how to upload. this has been going on for several weeks now. Only visible at night when the infrared is on the camera. The motion detector on the camera sends me alerts yet the ring alarm motion detector doses not. I'm really concern about the light and its root cause.Thank you
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09-08-2021 22:36:40
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C@Ffkad1 Thanks for sharing that video link, I was able to take a look at the example you wanted to show. There is actually a thread we have in our Doorbells board about lights like this, which you can find located [here](https://community.ring.com/t/orbs-floating-by-doorbell-cam/4070/88). It should bring you right to the solution that Chelsea posted. As she mentioned, the orbs or lights you see are in fact bugs, such as a small clover mite or spider, crawling over the lens of your device or a few flying items (such as dust) bunched together at a close distance to the lens of your device. I hope this helps clear things up for you. :)
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10-08-2021 22:16:39
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Ffkad1
https://ring.com/share/090b963c-a697-48a3-b808-61a8a6d07260[https://ring.com/share/090b963c-a697-48a3-b808-61a8a6d07260](https://ring.com/share/090b963c-a697-48a3-b808-61a8a6d07260)
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09-08-2021 22:33:22
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