DerickG
Plastic Camera Cover
I am trying to find a replacement plastic cover for the ring video doorbell pro. Not the shell cover, but the clear plastic that sits in front of the camera. Mine has become oxidized and I cannot see through my camera any more. Is there a way to replace this?
20645 •
3 •
12 •
30-12-2019 02:39:58
Responses (12)
- L
Clearly you can see that we have had our Ring cameras way outside of a warranty. Since this seems to be an issue perhaps Ring can look into creating replacements for this. My camera faces 4 o'clock sun in Texas and that film just starting cracking off. Trying these solutions - hopefully they work.
•2
21-06-2022 08:48:33
- E
Not that I know of. But you could possibly use the kit they sell for plastic headlights to remove the oxidized layer. Just a thought.
•0
30-12-2019 02:53:44
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DDon’t bother calling them, we just did and they do not have a replacement for it. Hubby is trying Soft Scrub on it right now. If that doesn’t work, he’ll think of something else.
•1
27-10-2020 06:59:03
- A
I noticed that the clear protective film on the lens cover was peeling off today... no doubt due to cosntant exposure to sun. It has left a blurry but in center of lens cover. There appears to be no replacement parts for this but will call RING at some point. FOr now I think I will try the headlight cleaner idea. I have some fine rubbing compound to use.
•2
18-09-2020 05:28:44
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JCurious if you had any luck with the compound. Mine appears to be more under the surface and I'm contemplating purchasing some thin, clear lexan at Home Depot and trying to replace it myself. At this point the camera is so cloudy, especially during the day, that it is almost useless so I figure what do I have to lose.
•0
27-01-2021 06:23:54
- N
I purchased a Ring Doorbell Pro when it was first introduced almost 4 years ago. The plastic covering my camera has started to fracture therefore yielding fuzzy video. I also contacted support and was told no cover was available for sales. I'm going to fabricate a replacement out of either acrylic or polycarbonate.
•0
22-06-2021 11:31:12
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Marley_Ring
Sorry to hear about this, neighbors! Thank you for sharing your experiences and solutions for other neighbors. For neighbors inquiring about replacement, I invite you to also check out our [Warranty page](https://ring.com/warranty), in which an eligible Ring device warranty can be extended by subscribing to a [Protect Plus plan](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-the-Ring-Protect-Plan) during the original warranty period, and maintaining the subscription on that device. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside the US, please go [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
1
23-06-2021 05:06:59
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