Hi @user10235. What is the RSSI for this Camera? I would also check to ensure that Ring is using the correct [ports and protocols](https://support.ring.com/hc/en-us/articles/205385394-The-Protocols-and-Ports-Used-by-Ring-Devices) as this might help improve the quality. Try posting a screenshot or video so the community can compare the quality of what you are seeing to what is expected.

I have same issue but a reboot sorts this but can’t be doing that every day. 



Hi @Cyclopops. An [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) of -66 is nearing the higher end, where you can start to experience performance concerns such as the Live View not loading or the video quality being impacted. I'd recommend reviewing the troubleshooting steps [here](https://support.ring.com/hc/en-us/articles/205348254-Poor-Video-Quality-Troubleshooting) that are geared towards diagnosing and resolving video quality problems. If that doesn't help, you can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.