Pixelated Video; unable to recognize license plates, faces, etc

Products Security Cams
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#1

Hello community!

I am a newbie, sorry for asking a repeated question but couldn’t find a suitable solution to a critical issue.

I have installed 4 Ring WIRED cameras on each corner of the home, plus a wired doorbell (all version 3 cameras, some with flood lights, some without.

The wifi signal seems strong, tested at the location of the cameras to be above 120Mbs download / 200Mbps upload, however, upon playback the videos

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are pixelated so that even when a car pulls into my driveway, I am unable to see the license plates. The camera is mounted about 10ft above the driveway. I have seen YT videos of others’ videos and they are clear as day!

Would anyone know why and how to solve?

#2

What about your internet connection? Your WiFi seems fine, but it won’t matter if you only have 1 Mbps/1 Mbps internet, for example.

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#3

Hi @user10235. What is the RSSI for this Camera? I would also check to ensure that Ring is using the correct ports and protocols as this might help improve the quality. Try posting a screenshot or video so the community can compare the quality of what you are seeing to what is expected.

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