Pixel 2 does not connect to doorbell 2

New installation using pixel 2 running andriod 10. Keep getting screen saying something went wrong with setup. I have tried many different suggestions found on google and blogs. Some are;

reset doorbell 2

recycle router, phone

running 2.4 g network

disable mobile data

disable vpn

Any suggestions would be appreciated.

Hi @pgk8731. If you are still running into no luck getting the Doorbell connected through your phone, please also make sure that you are disabling any bluetooth watches or devices that may also be connected to your phone first. Still no avail with that, please try another device such as another phone or tablet to try to get this setup and let us know how it goes!

I talk to Ring support. We spent over an hour trying to complete the setup. We were not successful. They are going to send me a replacement.

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